Meeting with the new Cardiff City Fan Engagement Officer

Trust board member Kieran Jones reports on a meeting with the new Cardiff City Fan Engagement Officer

The Trust had a very good meeting with Amy McNiven, the new Cardiff City Fan Engagement Officer. We went through what her remit is and how it affects the supporters.

Main points from Amy were:

  • To create a better match day experience for ALL fans, make it enjoyable
  • Increase communications to all of the fan base
  • Liaise with Supporter groups and all other fans
  • Liaise with Communities and Schools
  • Increase Player’s profile

We discussed several ways of improving the fan’s experience for all fans

  • Currently the schools are a massive success, an allocation of 2,000 free tickets have been allocated for every home game for rest of season
  • Flags – 2 flags will be ready for Derby’s home game, these will be used in the corners of the Canton Stand before the match and when goals are scored.
  • Players not in match day squad are now involved on corporate levels talking to fans and even serving behind the bars. I asked that this be tried in the Canton and Ninian stands this weekend, we both agreed this may end in disaster behind the bar but they are going to give it a trial.

The Trust asked Amy

That we have another Q&A with Russell and a few of the players, she agreed this was a good idea as the last one was successful, she will speak to Russell shortly.

For an open training day at CCS with free entry, around Easter break if possible.

For ex-players to come back to CCS, introduce them to fans at half time and then for them to sit in different areas of the ground with the fans as well as corporate levels.

In all Amy is very positive and having a direct link to chief executive Ken Choo may be for the good of the fans.